Privacy
Policy
Last updated: May 4th
2024
This privacy policy describes
our policies and procedures on the collection, use and disclosure of your
information when you use the service and tells you about your privacy rights
and how the law protects you.
This Privacy Policy is designed
to protect your personal information and provide a secure online experience. We
do not sell or transfer your information to unaffiliated third parties without
your consent, except as required by law or to protect the rights of others.
We treat your personal
information as confidential and do not check, edit, or reveal it to any third
party, except where necessary to comply with legal and regulatory processes or
to protect the rights of other users or enforce our terms of service.
We may also collect anonymous
statistics to measure interest in and use of the app, but these statistics do
not personally identify you. If you wish to stop receiving our communications,
please inform us and we will remove your name from our mailing lists.
We reserve the right to correct
any part of the app's content at any time and prohibit the copying,
modification, uploading, downloading, publishing, or distribution of any
information or material provided on this app without prior permission.
Violation of copyright is illegal and a breach of our terms of service.
Max Life Insurance Company
Limited (referred to as “Max Life”, our, us, company, the Company and/or we) is
committed to protecting the privacy and personal information of our employees
and agents (the ‘users’). This Privacy Policy outlines the principles and
practices governing the collection, usage, retention, processing, review & updation, disclosure, and disposal of personal information
(hereinafter referred to as "the Policy") of the users.
mSpace (referred as ‘mSpace’,
application and/or service, services)
This Policy is based on current
laws and regulations applicable in India.
Type of
Data Collected
While using our app, we may
collect various types of Personal Information, including but not limited to:
1.
Personal
Information
a.
Name,
age, gender, date of birth, photographs, identification numbers, nationality,
educational qualifications, occupations, avocations, employment details,
criminal records, biometric information, and any other information capable of
identifying you
2.
Contact
Information
a.
Address,
telephone numbers, email addresses, and other contact details
3.
Health
Information
a.
Height,
weight, blood group, alcohol and drug consumption, smoking habits, personal and
family medical history, attending physician/treatment records, and other
health- related information
4.
Financial
Information
a.
Bank
account details, credit or debit card details, income, investments, savings,
tax records, and other financial information
5.
Professional
Information
a.
Job
history, performance evaluations, certifications, training records, and other
professional-related information.
Usage Data
Usage data is collected
automatically when using the app.
We may collect certain information
such automatically, including, but not limited to, the type of mobile device
you use, your mobile device unique ID, the internet protocol address (e.g. IP
address) of your mobile device, your mobile operating system, browser type,
browser version, the pages of our app that you visit, the time and date of your
visit, the time spent on those pages, unique device identifiers and other
diagnostic data.
Information collected while
using the application
While using our application, in
order to provide features of our application, we may collect, with your prior
permission:
1.
Information
regarding your location
2.
Information
from your device’s phone book (contacts list)
3.
Pictures
and other information from your device’s camera and photo library
We use this information to
provide features of our service, to improve and customize our service. The
information may be uploaded to company’s servers and/or a service provider’s
server or it may be simply stored on your device.
You can enable or disable
access to this information at any time, through your device settings.
Purpose of data
collection and use of Personal Information
The company may use the
information for the following purposes:
1.
To
provide and maintain our app, including to monitor the usage of our app
2.
Employee
and agent management, including training, performance evaluation, and benefits
administration
3.
Communication
and engagement with users, including providing updates, notifications, and
training materials
4.
Performance
of contractual obligations and facilitating transactions related to employment
or agency agreements
5.
To
conform to legal requirements or comply with legal processes
6.
To
address network integrity and security issues
7.
To
analyse the usage pattern
8.
To
carry out activities connected with the running of our business such as
personnel training, quality control, network monitoring, testing &
maintenance of computer, other systems and resources
9.
To
execute electronic clearance system/standing instructions/auto debits.
Disclosure
of Personal Information
We may disclose and/or transfer
the information to:
1.
Other
companies that provide services directly to our users on our behalf or provide
services to us by collecting, receiving, processing, storing, dealing, or
handling Personal Information of the users
2.
Any
other entity or organization in order for them to understand our environment in
order to provide better services to our users
3.
As
may be required to be disclosed to any third party by us by an order or
direction under the law for the time being in force.
We may share Personal
Information of the users, without obtaining their prior written consent, if
mandated by law, pursuant to an order or direction of a court of law or
Government agency.
Information
retention
We will retain information
about its users for as long as it is necessary to fulfil the purpose for which
such information was collected (this includes employment and any other
incidental purposes) or as may be required to comply with the internal policies
of Max Life or as is otherwise required under any law in force from time to
time. This also includes retention of personal information for smooth
transactions and as part of personal records maintained by us of our employees
and agents.
Reasonable
security practices and procedures
We use reasonable and
appropriate techniques and processes to protect Personal Information. We are
committed to implement physical, electronic, and procedural safeguards to
protect users Personal Information against loss, misuse, damage and
unauthorized access, modification or disclosure. We continuously review and
enhance our security policies and security measures to consistently maintain a
high level of security.
Consent to
collect, use and storage of personal information
By sharing the personal
information you have consented us to collect, use and store your Personal
Information for the purposes outlined in this Policy, including Aadhaar number
wherever applicable.
Links to
other websites
Our Application may contain
links to other websites that are not directly operated by us. If you click on a
third party link, you will be directed to that third party’s site. We strongly
advise you to review the privacy policy of every site you visit.
We have no control over and
assume no responsibility for the content, privacy policies or practices of any
third party sites or services.
Preview and
update of Personal Information
If you see any discrepancy in
your Personal Information or if a part of your Personal Information changes, we
request you to visit a Max Life office or reach our customer service at 1800
102 8672 / 1800 121 8143 or write to us at helpdesk.homeoffice@maxlifeinsurance.com
Notification
of changes in Policy
We reserve the right to update
this Policy, as may be necessary, from time to time. If there are any changes
or amendments to this Policy, we will notify you through the app or any other
appropriate means so that you are always aware of the latest privacy policy and
will be bound by the same. We will use our users Personal Information in
accordance with this Policy and any other privacy policy under which the
information was collected. By virtue of this Policy, you assent to collection,
use, transfer, disclosure, retention and other processing of your Personal
Information, as described in this Policy.